Verify

Verify and validate customers globally using their phone number.

Velocity

Discover the network provider for every mobile number globally.

Authenticate

Protect customers, accounts, and transactions within your app.

Live

Discover if a mobile number is assigned to a subscriber.

Score

A real time phone number credibility score.

TeleShield™

Identify if a number has the propensity to be used for fraud.

Banks and Financial Services
E-Commerce
Insurance
Mobile Messaging
Gaming & Gambling
Communication and Service Providers
Identity & Verification Providers
eBooks
News
Developers
Viteza
FAQ
About us
Events
Careers
Contact us
Articles

Who are the Victims of Fraud?

Edward Glasscote

5 min read
Promotional graphic for an article on victim of fraud by Edward Glasscote with a zoomed-in view of figures representing people.

Fraud capital of the world

The UK has recently been named the fraud capital of the world, with a fraud per capita of £32.06. That’s over double that of runner-up, the USA. This begs the question, how is this fraud distributed? Who is most likely to become a victim of fraud?

Knowing the answer is critical to the financial well-being of businesses and consumers. Affording protection to the most vulnerable, but importantly, dispelling the false sense of security held by some target groups.

Misconceptions about the victims of fraud can be linked to outdated stereotypes.

Who do we think is targeted?

Imagine the victim of fraud, and you may picture a vulnerable retiree, scammed out of their savings by a deceitful caller pretending to represent a bank, or by an email promising life-changing returns for a comparatively small fee.

While these victims do exist, this assumption portrays a fundamental misconception about who is being targeted. We need a wider perspective to really understand who the true targets of fraud are.

How fraudsters are targeting young people

Part of this common misconception regarding fraud demographics is the idea that young people are not at risk. The thinking is that young people, being digital natives and tech-savvy, will be immune to fraud originating from the channels that they are so familiar with. In fact, many young people themselves may think this way.

Sadly, this is far from the truth, rates of fraud in younger demographics has been on the rise.

According to recent reporting, in the past three years victims in their 20s and 30s saw the highest number of reported cases of fraud. In total for those in their 20s, £337m was stolen, averaging at £2,296 for each victim.

As will become clear shortly, this is less stolen on average than for other groups. However, this is not because young people are unintended targets, but rather because they might have less wealth to exploit. The rate at which cases are being reported shows this demographic is at significant risk.

This occurs because specific scams are used to target young people.

Ghost broking fraud

Young people are the primary victim for ghost broking fraud, because it relies on the allure of fake, discounted car insurance.

This scam sees fraudsters impersonate legitimate or invented insurance brokers. The fraudsters will offer heavily discounted policies which are usually unattainable to young and inexperienced drivers.

These policies can appear legitimate to even the discerning victim, as real information may be used to secure a cheap policy ­– but it won’t be the information of the victim. In some cases, the victim may not realise they have been scammed until they’ve had an accident and they need to utilise their insurance.  

In this scam, the potential savings are a powerful lure to cash-strapped young motorists. Fraudsters are well aware of the connection and advertise scams where targets are most likely to spend time – platforms like student websites, messaging apps and social media.

For more information on how the scam is performed and how insurers can fight it, check out our linked article on ghost broking.

Key phone scam stats:

  • The 16-34 age range accounts for over 50% of the scam victims in the UK.
  • One in five within this age range have been scammed in recent years – the 55+ demographic only sees 4% scammed.
  • One in four 18-34 year olds in the UK would trust scam messages.

So why do young people fall for these kinds of scams more often than other ages? It is most likely a combination of several factors – but primarily, their preference for digital channels. Tech-savviness, and frequent use of the internet is considered an element which builds resistance to fraud, in reality, it may cause greater risk.

When so much of life plays out over mobile phones, the raw volume of these scam texts and emails becomes less avoidable with the greater time spent in the digital realm. When people go online for shopping, banking and all kinds of services, scams claiming to be from these services can appear more legitimate.

So young people are the victims of fraud? Not entirely, all demographics fall prey, the young just have the highest volume of cases.

Who are fraudsters really targeting?

The reason these preconceptions about fraud victims are so inaccurate is simply that we underestimate fraudsters. Should they see an opportunity to extract value, they will take it – whether that’s simply money, or personal information which can be traded for greater returns. Expecting fraudsters to limit themselves to a specific demographic puts people at risk.

It’s not as simplistic as: young people are the victims of fraud, or older people are the victims of fraud. As the fraud capital of the world, 40 million Brits were targeted this year – there is more than enough fraud to go around for all age groups.

To get a fuller image of fraud, we should consider how fraudsters interact with the following:

While young people might have the older groups beat in terms of volume of fraud, they lose much less in total.

£997 Million was stolen from the 70+ demographic in the past 3 years. This increases when examining the older sub-groups within this demographic. 90-99 year-olds only make up 19k of the 178k cases in the over 70s group, yet £116 million was stolen from this group, at an average of £6,097 each.

This demographic is rarely considered when reflecting on victims of fraud, but they are just as vulnerable. Children require their own accounts online for a number of things, however they are likely to use simple and repeated credentials. In the USA, 1.25 million children were victims of identity theft and fraud. Since all ages use the internet and mobile phones, we should not limit our perception of risk to adults.

Nor should demographic be the only lens through which we examine fraud. Fraudsters will keep an eye on events in the world to exploit them, and the interest around them, especially if it means people will be vulnerable or desperate. For example, fraud attempts have been seen mimicking the following:

  • Texts from Ofgem offering the £400 energy rebate.
  • Fines for not completing a census.
  • COVID-19 grant funding.

These are broader trends and concepts which extend beyond demographic lines, impacting society as a whole. By using these as a basis for scams, fraudsters are able to hugely expand their range of potential victims.

Understanding how fraud interacts with different demographics is important, as groups are targeted in different ways, and feel different repercussions. However, in 2022, the only real answer to the question ‘who are the victims of fraud’ is everyone.

So what can be done to defend against fraud?

In the fraud capital of the world, businesses cannot afford to keep their services and customers unsecured. At TMT, we utilise data from the main UK mobile network operators (MNO data) to flag the signs of fraud whilst providing the end users a more streamlined experience. With such widespread fraud, businesses need to utilise one of the most inclusive forms of data – after all, almost everyone has a mobile phone, regardless of demographic.

Read some of the articles linked below to find out more about how MNO data can be used to fight fraud. Alternatively, book a call today, we’d be happy to tell you more about how MNO data can help your business.

 

Key ghost broking stats:

  • Last year 21,000 policies were reported by insurers as being potentially fraudulent. That means 21,000 victims, many of them young and vulnerable.
  • In 2021, victims of ghost broking lost an average of £1,950 each.
  • A single ghost broker arrested this year stole a total of £50,000 over the course of 15 months.

Phone Scams aimed at the young

Young people are also frequently targeted by fraudsters over the phone. These spam calls and messages will be familiar to anyone with a mobile phone.

For example, you may have received a text message claiming to be from the Royal Mail, requesting a small amount of money to pay for postage on a delivery via a specific link. If you’re not expecting any post, this isn’t hard to spot as a fraud – but it’s easy to understand why someone eagerly awaiting a delivery might not think too much about parting with £1.50 to sort the supposed problem.

The scam comes in, not with the small ‘delivery fee’ but with the data capture site the user is sent to, which harvests the user’s personal information and bank details. This information can be used for account takeover fraud techniques such as SIM-swap.

Key phone scam stats:

  • The 16-34 age range accounts for over 50% of the scam victims in the UK.
  • One in five within this age range have been scammed in recent years – the 55+ demographic only sees 4% scammed.
  • One in four 18-34 year olds in the UK would trust scam messages.

So why do young people fall for these kinds of scams more often than other ages? It is most likely a combination of several factors – but primarily, their preference for digital channels. Tech-savviness, and frequent use of the internet is considered an element which builds resistance to fraud, in reality, it may cause greater risk.

When so much of life plays out over mobile phones, the raw volume of these scam texts and emails becomes less avoidable with the greater time spent in the digital realm. When people go online for shopping, banking and all kinds of services, scams claiming to be from these services can appear more legitimate.

So young people are the victims of fraud? Not entirely, all demographics fall prey, the young just have the highest volume of cases.

Who are fraudsters really targeting?

The reason these preconceptions about fraud victims are so inaccurate is simply that we underestimate fraudsters. Should they see an opportunity to extract value, they will take it – whether that’s simply money, or personal information which can be traded for greater returns. Expecting fraudsters to limit themselves to a specific demographic puts people at risk.

It’s not as simplistic as: young people are the victims of fraud, or older people are the victims of fraud. As the fraud capital of the world, 40 million Brits were targeted this year – there is more than enough fraud to go around for all age groups.

To get a fuller image of fraud, we should consider how fraudsters interact with the following:

While young people might have the older groups beat in terms of volume of fraud, they lose much less in total.

£997 Million was stolen from the 70+ demographic in the past 3 years. This increases when examining the older sub-groups within this demographic. 90-99 year-olds only make up 19k of the 178k cases in the over 70s group, yet £116 million was stolen from this group, at an average of £6,097 each.

This demographic is rarely considered when reflecting on victims of fraud, but they are just as vulnerable. Children require their own accounts online for a number of things, however they are likely to use simple and repeated credentials. In the USA, 1.25 million children were victims of identity theft and fraud. Since all ages use the internet and mobile phones, we should not limit our perception of risk to adults.

Nor should demographic be the only lens through which we examine fraud. Fraudsters will keep an eye on events in the world to exploit them, and the interest around them, especially if it means people will be vulnerable or desperate. For example, fraud attempts have been seen mimicking the following:

  • Texts from Ofgem offering the £400 energy rebate.
  • Fines for not completing a census.
  • COVID-19 grant funding.

These are broader trends and concepts which extend beyond demographic lines, impacting society as a whole. By using these as a basis for scams, fraudsters are able to hugely expand their range of potential victims.

Understanding how fraud interacts with different demographics is important, as groups are targeted in different ways, and feel different repercussions. However, in 2022, the only real answer to the question ‘who are the victims of fraud’ is everyone.

So what can be done to defend against fraud?

In the fraud capital of the world, businesses cannot afford to keep their services and customers unsecured. At TMT, we utilise data from the main UK mobile network operators (MNO data) to flag the signs of fraud whilst providing the end users a more streamlined experience. With such widespread fraud, businesses need to utilise one of the most inclusive forms of data – after all, almost everyone has a mobile phone, regardless of demographic.

Read some of the articles linked below to find out more about how MNO data can be used to fight fraud. Alternatively, book a call today, we’d be happy to tell you more about how MNO data can help your business.

 

Last updated on September 18, 2024

Contents

Related Articles

Promotional graphic for an article discussing uk fintech customers' concerns about security, featuring an overlay of a financial graph on a thoughtful individual's silhouette.

Why are so many UK Fintech customers concerned about security?

Article on protecting against sim swap fraud featuring multiple strategies.

4 Ways To Protect Yourself Against Sim Swap Fraud

A man in a hoodie looking at a laptop screen with a concerned expression, alongside a promotional graphic for an article about silent authentication.

Silent Authentication – Why It’s The Future And Why The Fraudsters Hate It


What Our Customers Are Saying

"Phone number verification plays a critical role in helping to detect and prevent online fraud. TMT ID’s TeleShield product provides easy access to global mobile data, enabling us to enhance the actionable results of our MaxMind minFraud® services."

MaxMind

"BTS (Business Telecommunications Services) is successfully using TMT’s Velocity and Live services to check the status of mobile numbers. This way we make sure we optimize the performance of the service offered to our customers and ensure the quality of terminating traffic to all countries.”

Business Telecommunications Services

"Working with TMT’s TeleShield service has expanded our ability to detect fraud and minimise the risk to our business. TeleShield brings peace of mind and the opportunity to stop fraud before it affects our customers’ bottom line or the service."

Six Degrees Labs

"LATRO relies on TMT’s TeleShield to provide the most up to date and reliable numbering qualification information within our fraud reporting tools, enabling us to protect our customer’s revenues and empowering them to defend themselves against fraudulent numbers."

LATRO

"TMT is a valued partner that enables us to manage our routing costs effectively. They proactively and continuously expand their operator and country coverage while delivering exceptional customer service. We can always count on them to achieve high-quality results and look forward to our continued collaboration."

Global Message Service

"TMT provides us with the most comprehensive numbering intelligence data through their fast and reliable Velocity and Live services. TMT is a trusted partner for us, their products ensure that we continue to optimise the best performance and service to our customers."

Global Voice

"TeleShield from TMT gives 42com the power to detect and target telephony fraud scams internationally, thereby protecting our company from the financial and customer experience impacts of telecommunications fraud."

Alberto Grunstein - CEO

"It has been a pleasure to work with the team at TMT. They have become an essential provider of accurate numbering data information and Number Portability services globally."

Luisa Sanchez - VP of SMS and Messaging Solutions, Identidad Technologies

"Deutsche Telekom Global Carrier uses TMT ID as one of their key suppliers for Mobile Number Portability Data services. Deutsche Telekom Global Carrier uses TMT ID’s Velocity MNP solution. This is an ultra-fast query service that optimises the routing of international voice calls and A2P messaging."

Deutsche Telekom Global Carrier

Ready to get started?

We provide the most comprehensive device, network and mobile numbering data available

Contact us > Chat to an expert >