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Articles

How to Build A Better Fraud Prevention Infrastructure

Exploring fraud prevention infrastructure strategies with Fergal Parkinson's insights on building a robust system.

80% of all reported fraud is cyber-enabled. 31,322 yearly reports of cybercrime lead to an estimated £9.6m in losses.

Cyber fraud involves using the internet to find a victim’s personal information and gain access to their accounts. The rise of smartphones makes mobile phone fraud an underrated but real risk.

Read our guide to learn how to create a fraud prevention infrastructure to protect crucial accounts and remain safe online.

What is Fraud?

Having fraud defined for you is the first step in understanding and preventing it.

Fraud refers to any intentionally deceptive action used to gain access to a victim’s account or deny them access to it. It typically involves falsely misrepresenting information, such as claiming a false identity.

A fraudster is a term for the criminals who commit these unlawful actions. They come in all shapes in sizes, ranging from crafty individuals to malicious organisations.

What Are The Different Types of Fraud?

Financial fraud involves gaining access to bank details and other financial accounts. Identity theft is when personal details are used to access any or all of the victim’s accounts.

Digital channels such as social media make all types of fraud easier than ever. Mobile phones are one of the most common types of devices to be attacked.

Sim-swap fraud, a.k.a. sim splitting, simjacking, sim hijacking, or port-out scamming, is a common mobile scam. Criminals obtain personal information using social networks, mining mobile data, and other methods. They may even work with an insider or ask for a PAC or porting authorisation code.

Once they have enough personal information, they assume their victim’s identity and call their mobile phone provider. They’ll request that the account be transferred to a new sim card that they own. This provides access to any accounts that the mobile phone was used for. This single type of fraud has cost UK consumers over £10m over the last few years.

A proper fraud prevention infrastructure must be prepared to handle all of these types of fraud.

What Are the Signs of Fraud?

Have you ever been asked for money when you went online without intending to purchase a product? Fraudsters will hide these requests in phone calls, emails, text messages, wire transfers, or even job listings.

Sim-swap fraud may cause your phone to stop working or block you from your bank and credit card accounts. You may even receive a text message or email before the swap occurs.

Signs of call divert fraud include frequent collect calls, fewer or no calls from your phone, or unusual charges on your phone bill.

Looking out for these signs helps you know when your fraud prevention systems need to be active. They should be able to spot the signs on their own and react appropriately. If they can’t, you may need to look for another solution elsewhere.

What Is A Fraud Prevention Infrastructure?

Fraud prevention is any method used to prevent fraudsters from accessing critical accounts. It includes software, best practices, and more.

Different situations require different types of protection. Businesses and individuals need different solutions, and so do specific defrauding methods. A proper fraud protection infrastructure combines all of these components into one effective system.

Business Fraud Prevention

Businesses must prevent fraud using robust authentication methods. They need a system that works as quickly as possible to prevent illegitimate transactions and allow legitimate ones.

Authentication isn’t the only thing to keep in mind. You’ll need a variety of business-level fraud prevention solutions to protect every account your customers use from fraudsters.

Personal Fraud Prevention

A fraud prevention checklist full of practices to avoid would include:

  • Putting personal information online
  • Opening unsolicited emails, texts, or phone calls
  • Using repeated passwords

Following these tips will protect your accounts, but it may not always be enough. If you notice mobile fraud, contact your provider for assistance immediately. You should also use the best possible personal fraud prevention solutions to protect yourself.

Preventing Specific Types of Fraud

If you notice the previously mentioned signs of sim-swap fraud, contact your mobile network, bank, and other online services you use your mobile phone to access. They can investigate the issue and potentially get your money back.

While a wide-ranging fraud protection solution is best, you should also look for ones that protect against the specific types of fraud you may be susceptible to. For example, if you don’t have call forwarding disabled, you may need protection against call divert fraud.

Where Can I Find the Right Fraud Prevention Solutions?

Fraud prevention grew in importance with the rise of the internet as personal information became accessible. Criminals known as fraudsters use and misrepresent this information to gain access to bank accounts, mobile phones, and more.

Internet security best practices help but aren’t foolproof. Depending on your needs, you may require a dedicated system to prevent fraudsters from accessing your accounts.

TMT Analysis offers fraud prevention solutions that strengthen authentications, evaluate risks, enhance user experiences, prevent fake accounts, increase conversions, determine optimal SMS channels, and more. Contact us today to learn more.

Last updated on September 18, 2024

Contents

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What Our Customers Are Saying

"Phone number verification plays a critical role in helping to detect and prevent online fraud. TMT ID’s TeleShield product provides easy access to global mobile data, enabling us to enhance the actionable results of our MaxMind minFraud® services."

MaxMind

"BTS (Business Telecommunications Services) is successfully using TMT’s Velocity and Live services to check the status of mobile numbers. This way we make sure we optimize the performance of the service offered to our customers and ensure the quality of terminating traffic to all countries.”

Business Telecommunications Services

"Working with TMT’s TeleShield service has expanded our ability to detect fraud and minimise the risk to our business. TeleShield brings peace of mind and the opportunity to stop fraud before it affects our customers’ bottom line or the service."

Six Degrees Labs

"LATRO relies on TMT’s TeleShield to provide the most up to date and reliable numbering qualification information within our fraud reporting tools, enabling us to protect our customer’s revenues and empowering them to defend themselves against fraudulent numbers."

LATRO

"TMT is a valued partner that enables us to manage our routing costs effectively. They proactively and continuously expand their operator and country coverage while delivering exceptional customer service. We can always count on them to achieve high-quality results and look forward to our continued collaboration."

Global Message Service

"TMT provides us with the most comprehensive numbering intelligence data through their fast and reliable Velocity and Live services. TMT is a trusted partner for us, their products ensure that we continue to optimise the best performance and service to our customers."

Global Voice

"TeleShield from TMT gives 42com the power to detect and target telephony fraud scams internationally, thereby protecting our company from the financial and customer experience impacts of telecommunications fraud."

Alberto Grunstein - CEO

"It has been a pleasure to work with the team at TMT. They have become an essential provider of accurate numbering data information and Number Portability services globally."

Luisa Sanchez - VP of SMS and Messaging Solutions, Identidad Technologies

"Deutsche Telekom Global Carrier uses TMT ID as one of their key suppliers for Mobile Number Portability Data services. Deutsche Telekom Global Carrier uses TMT ID’s Velocity MNP solution. This is an ultra-fast query service that optimises the routing of international voice calls and A2P messaging."

Deutsche Telekom Global Carrier

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