Banks and Financial Services
E-Commerce
Insurance
Mobile Messaging
Gaming & Gambling
Communication and Service Providers
Identity & Verification Providers
eBooks
News
Case studies
Podcasts
Developers
Viteza
FAQ
About us
Events
Careers
Contact us

Authenticate FAQs

< Back to FAQ categories

Authenticate confirms that the mobile device connecting to your service matches the expected mobile number, using silent, encrypted data from the SIM and mobile network. This verifies that the right SIM is present in the right device without user input. It’s fast, invisible to the end user, and cannot be faked or copied.

Not directly. Authenticate verifies the device and SIM, not the physical user. It assumes that identity confirmation (like biometrics) happens on the phone itself. This approach is ideal for secure, seamless logins or transaction approvals, especially when combined with other in-app controls.

Yes. The latest version of Authenticate can include real-time SIM-Swap detection, helping you flag accounts at risk before allowing access. This adds an important layer of protection, especially in cases where fraudsters socially engineer their way into taking control of a number.

No. The network data Authenticate uses is not publicly available or reproducible. Even if a fraudster attempts to clone a device, without the correct SIM and network context, authentication will fail. Each authentication is verified in real time with the mobile operator and TMT ID.

When using the optional SDK, Authenticate can capture device-level signals to help identify automation or emulation attempts. This helps keep fake users, scripted attacks and fraudulent devices out of your platform from the very first interaction.

Yes. Authenticate works on all smartphones with an internet connection. It’s optimised for mobile app environments, where it can temporarily switch to mobile data if needed. Browser sessions can also be supported, but some mobile network checks may require the user to be off Wi-Fi.

Much faster. Authenticate typically completes in 2 to 5 seconds, depending on the mobile operator. And since there’s no user interaction — no SMS, no code, no delay — the total experience feels instant, compared to the multi-step process of SMS OTP.

Only once during onboarding. Authenticate can use the mobile number already linked to the customer’s account; there’s no need to ask for it again during login or transactions. If you’re triggering a silent login, you can pass the stored number to Authenticate directly.

You don’t have to. TMT ID’s core data platform automatically detects the correct network in real time, even across countries and ported numbers. This ensures accurate routing and avoids wasted time or cost on invalid numbers.

What Our Customers Are Saying

"Phone number verification plays a critical role in helping to detect and prevent online fraud. TMT ID’s TeleShield product provides easy access to global mobile data, enabling us to enhance the actionable results of our MaxMind minFraud® services."

MaxMind

"BTS (Business Telecommunications Services) is successfully using TMT’s Velocity and Live services to check the status of mobile numbers. This way we make sure we optimize the performance of the service offered to our customers and ensure the quality of terminating traffic to all countries.”

Business Telecommunications Services

"Working with TMT’s TeleShield service has expanded our ability to detect fraud and minimise the risk to our business. TeleShield brings peace of mind and the opportunity to stop fraud before it affects our customers’ bottom line or the service."

Six Degrees Labs

"LATRO relies on TMT’s TeleShield to provide the most up to date and reliable numbering qualification information within our fraud reporting tools, enabling us to protect our customer’s revenues and empowering them to defend themselves against fraudulent numbers."

LATRO

"TMT is a valued partner that enables us to manage our routing costs effectively. They proactively and continuously expand their operator and country coverage while delivering exceptional customer service. We can always count on them to achieve high-quality results and look forward to our continued collaboration."

Global Message Service

"TMT provides us with the most comprehensive numbering intelligence data through their fast and reliable Velocity and Live services. TMT is a trusted partner for us, their products ensure that we continue to optimise the best performance and service to our customers."

Global Voice

"TeleShield from TMT gives 42com the power to detect and target telephony fraud scams internationally, thereby protecting our company from the financial and customer experience impacts of telecommunications fraud."

Alberto Grunstein - CEO

"It has been a pleasure to work with the team at TMT. They have become an essential provider of accurate numbering data information and Number Portability services globally."

Luisa Sanchez - VP of SMS and Messaging Solutions, Identidad Technologies

"Deutsche Telekom Global Carrier uses TMT ID as one of their key suppliers for Mobile Number Portability Data services. Deutsche Telekom Global Carrier uses TMT ID’s Velocity MNP solution. This is an ultra-fast query service that optimises the routing of international voice calls and A2P messaging."

Deutsche Telekom Global Carrier

Ready to get started?

We provide the most comprehensive device, network and mobile numbering data available

Contact us > Chat to an expert >