Protects customers, accounts and transactions without the need for an OTP
Mobile customer verification by Authenticate securely links the mobile device that you are communicating with to the number’s live status, reducing fraud and friction during login
The process involves using live mobile data to corroborate the integrity of the customer’s mobile device, allowing almost instantaneous access to a website or app without compromising security
Firstly, we check which operator owns the number, then, in conjunction with you and the operator, we definitively confirm that the device attempting log in is the one you expect it to be. This check requires no direct involvement from the user and eliminates a major risk factor in conducting your online business
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Passwordless authentication requires zero input from customers and keeps them engaged on your website or app without delay or distraction
Frictionless customer login increases the chance of retaining new customers – because signing in doesn’t require them to remember a password, wait for an SMS or download anything
Authenticate works significantly faster than any One Time Password system. So your customer can engage with you without delay
Despite being widely used, SMS-based OTPs can be phished and used by fraudsters to take control of an account – if a phone number has been compromised. Authenticate uses the mobile operator’s own data to ensure that it hasn’t been compromised
Authenticate provides a single interface to multiple network operators around the world, meaning you only need to integrate the service into your workflow once
Providing a real-time customer liveness check that allows you to check which mobile numbers are no longer active
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Authenticate confirms the device connecting with your business has the same identity you expect (i.e.telephone number). It does this using data from the Mobile Network Operator that is encoded onto the SIM card contained within the phone. This cannot be copied or reproduced. Note that it is not authenticating the physical identity of the phone user, since it assumes that most modern smartphones will have other means (i.e. biometrics) to provide that function. Any fraudster attempting to copy attributes of the device to a new device that is under their control (i.e. cloning) will not be able to access the service.
On all smartphones, yes. The device needs to be internet-enabled to make the authentication URL call.
No. There are multiple layers of protection built into the service and the data used by the operator to authenticate the device is not something that is publicly available or able to be cloned. Devices can still be potentially susceptible to SIM-Swap fraud however because a SIM-Swap is a social engineering type fraud and once executed the operator considers the new SIM to be correct. Therefore, where possible TMT still recommends performing regular SIM-Swap checks.
The answer depends heavily on the operator and what country they are in, but typically a full authentication flow takes between 2 and 5 seconds. Don’t forget that silent authentications require no user input so the total time taken will normally be much lower than SMS OTP.
"Phone number verification plays a critical role in helping to detect and prevent online fraud. TMT ID’s TeleShield product provides easy access to global mobile data, enabling us to enhance the actionable results of our MaxMind minFraud® services."
"BTS (Business Telecommunications Services) is successfully using TMT’s Velocity and Live services to check the status of mobile numbers. This way we make sure we optimize the performance of the service offered to our customers and ensure the quality of terminating traffic to all countries.”
"Working with TMT’s TeleShield service has expanded our ability to detect fraud and minimise the risk to our business. TeleShield brings peace of mind and the opportunity to stop fraud before it affects our customers’ bottom line or the service."
"LATRO relies on TMT’s TeleShield to provide the most up to date and reliable numbering qualification information within our fraud reporting tools, enabling us to protect our customer’s revenues and empowering them to defend themselves against fraudulent numbers."
"TMT is a valued partner that enables us to manage our routing costs effectively. They proactively and continuously expand their operator and country coverage while delivering exceptional customer service. We can always count on them to achieve high-quality results and look forward to our continued collaboration."
"TMT provides us with the most comprehensive numbering intelligence data through their fast and reliable Velocity and Live services. TMT is a trusted partner for us, their products ensure that we continue to optimise the best performance and service to our customers."
"TeleShield from TMT gives 42com the power to detect and target telephony fraud scams internationally, thereby protecting our company from the financial and customer experience impacts of telecommunications fraud."
"It has been a pleasure to work with the team at TMT. They have become an essential provider of accurate numbering data information and Number Portability services globally."
"Deutsche Telekom Global Carrier uses TMT ID as one of their key suppliers for Mobile Number Portability Data services. Deutsche Telekom Global Carrier uses TMT ID’s Velocity MNP solution. This is an ultra-fast query service that optimises the routing of international voice calls and A2P messaging."
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