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Safeguarding Digital Identities

Addressing the escalating threat of account takeover fraud through advanced mobile insights

Chat to a mobile identity expert >

Account Takeover Fraud: A Growing Concern

Account takeover (ATO) fraud has become a significant challenge for both individuals and organisations. In 2023 alone, ATO fraud resulted in nearly $13 billion in losses, up from $11 billion in 2022. This unauthorised access to accounts enables fraudsters to conduct fraudulent transactions, steal sensitive information, and cause substantial financial and reputational damage

Read more about account takeover fraud >

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Evolving Tactics

Cybercriminals continually adapt their methods to exploit vulnerabilities in digital security. In 2024, 99% of monitored organisations were targeted for account takeovers, with 62% experiencing at least one successful breach. These incidents often stem from compromised credentials obtained through data breaches, phishing attacks, and malware, highlighting the need for robust security measures

What is impersonation fraud >

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The Human Element in Account Security

Despite technological advancements, human behaviour remains critical to account security. Studies show that only 16% of individuals create passwords over 12 characters long, and 36% use unique passwords half the time or less. This underscores the importance of educating users on best practices and implementing systems that can detect and respond to suspicious activities in real-time

Read our authentication guide >

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Financial Impact on Individuals

The typical victim of an account takeover loses about $180, with 40% also experiencing identity theft as a consequence

Organisational Challenges in Breach Resolution

On average, it takes 11 months to resolve a breach caused by stolen credentials, including 240 days to identify the breach and another 88 to contain and resolve it

Consumer Behavior and Password Practices

Only 16% of individuals create passwords over 12 characters long, and 36% use unique passwords half the time or less, highlighting vulnerabilities in personal account security

Verify

Ensuring Authentic User Access

Verify confirms that the mobile number associated with an account is valid, active, and matches the user’s provided identity details. This helps prevent unauthorised access by ensuring that only legitimate users can initiate account activities

Talk to a Verify expert > Learn more about Verify >
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Score

Real-Time Risk Assessment

Score evaluates mobile numbers in real-time, identifying signs of suspicious activity and fraud risk. By assessing factors such as recent SIM swaps or device changes, Score aids in detecting potential account takeover attempts before they succeed

Talk to a Score expert > Learn more about Score >
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Authenticate

Securing Returning User Logins

Authenticate enables seamless login verification for returning users by leveraging mobile network signals, reducing reliance on weak passwords and vulnerable SMS OTPs

Talk to an Authenticate expert > Learn more about Authenticate >
Case study

Mobile-centric KYC For A Global Marketplace

A global marketplace needed a way to verify buyers and sellers across multiple countries while minimising fraud and ensuring a seamless user experience. Their solution required accurate intelligence and real-time identity verification

View case study > View all case studies >